Shipping policy

At Highdelights, we are committed to delivering your orders quickly and securely. Please review our shipping policy below:

Processing Time:

• Orders are processed within 1-3 business days after payment is confirmed (excluding weekends and holidays).

 

Shipping Rates & Delivery Times:

• Shipping rates are calculated at checkout based on your location and selected shipping method.

• Estimated delivery times vary depending on the shipping carrier and destination.

Order Tracking:

• Once your order is shipped, you will receive a confirmation email with tracking details.

Shipping Restrictions:

• We currently ship only within [South Africa].

• We are not responsible for delays caused by the shipping carrier, customs processing, or incorrect shipping addresses provided at checkout.

Lost or Damaged Packages:

• If your order is lost or arrives damaged, please contact us within 7 days of the delivery date with your order number and photos of the damaged items. We will work with the carrier to resolve the issue.

For additional questions about shipping, contact our customer service team at [highdelightsza@gmail.com].